Job Title: Protection Associate Vacancy Notice: VN-57-19-MEX Position Number 57-19
Location: Guadalajara Position Grade: G6 Closing Date: 2019-05-16
Organizational Context

The ProtectionAssociate reports to Durable Solutions Officer at the Country Office andreceives guidance from the Protection and Durable Solutions Units at CountryOffice level. 

 The ProtectionAssociate is relied upon to contribute to the implementation of a durablesolutions strategy. She/He works closely with protection, programme and fieldstaff. Contributing to fostering an environment to enhance partnerships is acritical element of the work, as are activities designed to strength theinvolvement of refugee communities and their hosts in the design andimplementation of solutions strategies. 

 TheProtection Associate also ensures that persons of concern are involved with theOffice in making decisions that affect them, whether in accessing their rightsor in identifying appropriate solutions to their problems. To achieve this, theincumbent will need to build and maintain effective interfaces with communitiesof concern, local authorities and protection and assistance partners.

 TheProtection Associate will implement a case management system in order to followspecific needs, establish referral pathways, accompany refugees' localintegration process, including access to health, education, formal employmentand other services.


  • Available durable solutions are implemented, in a manner which benefits the maximum number of persons of concern. 
  • Durable solutions strategies, policies and related Standard Operating Procedures (SOPs) are applied in a consistent, effective and transparent manner.


  • Provide counselling to refugees and other persons of concern to identify the most appropriate durable solution and to enable them to make a well-informed decision.
  • Interview candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary repatriation SOPs. 
  • Interview and prepare Resettlement Referral Forms (RRF), in line with Resettlement SOPs. 
  • Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in line with Local Integration SOPs. 
  • Assist in updating the electronic databases for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures. 
  • Process documentation to ensure that persons of concern receive the documents required for their durable solutions in a timely manner.
  • Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.





  • Interview and advice on the appropriate durable solution to be provided to persons of concern.
  • Prepare documents relating to durable solutions.
  • Enter information into available databases, in line with SOPs.
  • Draft and submit reports relating to durable solutions.

Essential Minimum Qualifications and Experience

  • Education: Completed Secondary Education in Humanities or equivalent, with advanced training/certification in a related field.
  • Job experience: Minimum 6 years of relevant work experience.
  • Fluency in English and working knowledge of another relevant UN language or local language.

(In offices where the working language is not English, excellent knowledge of UN working language of duty station and working knowledge of English.)

Desirable Qualifications & Competencies

  • Diverse field experience.
  • Completion of PLP, RSD-Resettlement Learning Programme, Protection Induction an asset.
  • Excellent knowledge in MS word, Excel and database management.
  • Experience in Interviewing


  • Political Awareness

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