Job Title: Human Resources Assistant (2 Positions) Vacancy Notice: VN-148-19-MEX Position Number 148-19
Location: Ciudad de Mexico Position Grade: G4 Closing Date: 2019-09-16
Organizational Context

Human Resources Assistant will function under direct supervision of the Administrative or Human Resources Officer/Associate, assisting him/her in personnel administration and other HR related matters, including the process of recruitment and appointment of staff, and in the performance management and welfare issues of staff under area of responsibility (AOR).


  • The workforce in the AOR is well-informed of the organisationís human resources policies and practices.
  • UNHCR provides a healthy, safe and respectful working environment for its workforce in the AOR.


  • Provide clerical support in the recruitment, assignment, reassignment and separation of local general service staff.
  • Assist in processing local staff membersí contracts, entitlements and benefits in accordance with Staff Rules and established HR procedures.
  • Provide advice to staff members on their rights, obligations, benefits and entitlements according to the UN/UNHCR staff rules and regulations.
  • Assist newly arrived international staff with administrative formalities related to their accreditations, security/ground passes, arrange travel and hotel reservations. Assist with shipment of their personal effects in coordination with the logistics section.
  • Provide administrative support to staff and dependants in case of medical evacuations, as well as security evacuations/relocations.
  • Maintain personnel records in the office, including maintenance of the attendance, overtime and leave records. 
  • Perform other related duties as required.





  • Initiate calculations for payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs.
  • Initiate routine correspondence on HR matters for the authorizing officerís approval.

Essential Minimum Qualifications and Experience

  • Completion of secondary education.
  • Minimum 4 years of previous relevant work experience.
  • Fluency in English and working knowledge of another relevant UN language or local language.

Desirable Qualifications & Competencies

  • Field experience with UNHCR and/or with other humanitarian organizations is an asset.
  • Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization. 
  • High IT affinity and working experience of PeopleSoft/MSRP.


  • Planning and Organizing
  • Empowering and Building Trust
  • Teamwork and collaboration
  • Client & Results Orientation

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